Privacy Policy

This website and these services are offered by Indeson WBC, established in the Kosovo, registered with the Kosovo Business Registration Agency with number 811320895. Where reference is made in this privacy policy to ‘we’, ‘us’ or ‘Indeson WBC’ this refers to Indeson WBC and its activities. Indeson WBC is responsible for the way in which it organizes its online learning environment and adapts its services accordingly.

These services include:

  • Training and Capacity Development
  • Monitoring and Evaluation
  • Quality Management
  • Curriculum Assessment and Certification
  • Research
  • Labor Market analysis

When purchasing our services, you or your employer is jointly responsible for the personal data that we process within this framework. For example, your employer determines which employees are invited to the working environment. In addition, your employer receives reports on the use of our service within your organization. If you would like to know more about the way in which your employer handles your personal data, please ask your employer. In this privacy policy, we provide information about what we do with your personal data.

Purpose of the data processing

Indeson WBC aims to get and keep everyone engaged! We respect your privacy as a user and ensure that the personal data you share with us is treated confidentially. Personal data will only be processed in accordance with the requirements of the General Data Protection Regulation (GDPR). We may process this data to the extent required to put into practice an agreement with your employer.

Your personal data will be processed by us within the framework of our services (see above) in order to:

  • Be able to perform these optimally
  • Be able to adapt these to your personal preferences
  • Continue to develop and improve them

In order to optimize our services, we like to ask you for your opinion. We will never force you to do so. For example, if you decide to take part in our evaluations, we will be able to better tailor our services to your personal preferences.

Access to personal data

A limited number of employees within Indeson WBC are authorized to access your personal data. Access is based on roles, responsibilities and a need to know basis. These employees are bound to secrecy by their employment contract.

Retention periods and rights of data subjects

All your data will be kept safe by us. Your data will in any case be stored as long as you or your employer is a customer of ours. It is possible that your employer may want us to remove all the personal data we have for your organization after the en of the contract. This means your data will also be permanently removed.

Suppliers

Indeson WBC places high demands on its third parties. Needless to say, we have made agreements about the way in which suppliers should handle your data. They may never use your data for their own purposes.

We have marked the suppliers who process your personal data on our behalf as sub processors. We have entered into data processing agreements with these parties.

General services suppliers

Within the framework of our services we use the following parties who may come into contact with your personal data:

  • TalentLMS
  • Moodle

Below we indicate for each party what they are used for and what personal data we share with them for that purpose.

TalentLMS:

  • Sending newsletters and other e-mails (e.g. the activation e-mail, password
    reset, etc.).
  • The compilation of statistics to gain insight into the results and effectiveness
    of our e-mails, solely for the benefit of (and perusal by) Indeson WBC.

Only your name and e-mail address will be exchanged with this party, never your password or information about your learning process.

Salesforce:

  • Providing a CRM system for our sales department with which we can monitor
    the entire sales process.
  • Providing a platform with which we can provide support to you as a user of
    our service (Service Cloud).
  • Conducting online marketing campaigns aimed at our commercial contacts in
    the context of customer acquisition and sometimes also customer retention,
    but never aimed directly at you as a user (Pardot).
Our CRM system only shares the contact details of our contacts. In addition, commercial data is shared with our customers. This never includes passwords or information about the learning process.
Our Service Cloud only shares contact information, never your password or information about your learning process (which you do not share with us yourself). The sharing of contact details with this support platform only takes place during contact moments that you initiate yourself. In addition to the marketing campaigns, Pardot also disables marketing cookies, for example to prevent you from having to fill out each website form over and over again. For you as a user, the marketing cookies are turned off by default, unless you have agreed to all cookies when you
activated your account. You can always change your cookie settings yourself via the Cookie settings (link), which you can find in the footer of our website.
 

Data security

We use SSL security certificates to log into our website and for the data traffic of logged in users to and from our website.

Finally

We reserve the right to change this privacy policy. The most recent privacy policy is always available on our website, you can find it in the footer. The effective date is at the bottom of this document.

If you have a complaint about the way in which we process your personal data, please get in touch with our team (info@indeson-wbc.com), so that we can deal with your complaint.

Contact details

Indeson WBC
Rr.Lord Bayron INON Nr.27 10 000, Prishtina, Kosovo
info@indeson-wbc.com
www.indeson-wbc.com

 

Indeson WBC, October 20, 2021

Job Vacancy

Technical Expert of The Energy Production Sector

 
As a technical expert you will be engaged in:
  • Giving guidance on the establishment of different organizational and financial areas of Community Energy Projects
  • Giving guidance on the operation of different organizational and financial areas of Community Energy Project 
  • Developing a Road Map for the integration of Community Energy Projects with specific focus on the status quo analysis and barriers for integration

People interested to apply should have the following qualifications:

  • Master’s degree in the Energy field
  • Proficient knowledge in English
  • 10 years of experience in development and implementation of renewable energy project
  • Team skills
  • Initiative
  • Communication skills
  • Sociocultural competence
  • Efficient, partner/client-focused working methods
  • Interdisciplinary thinking

Specific qualifications an interested applicant should have are:

  • 5 years of experience in development and implementation of Community Energy Projects in one of following countries: Croatia, Slovenia, Austria, Germany or Italy
  • 2 years of experience in development and implementation of CEP in the region

Indeson is a consulting company that offers a wide range of services that aid clients in proper planning, implementing and measuring their initiatives and objectives.  Our mission is delivering the best ethical, demand driven solutions for skill development.

What do we offer?

  • Our company values team working and creating a friendly work environment, not only for the improved quality of work such environments provide but for the emotional and psychological health of our employees as well.
  • Our team consist of member with different backgrounds, multilingual and a passion for what they do
  • We enable flexible work arrangements, including flexible working hours, mobile or remotely
Job Vacancy

Industrial Mechatronics Technology Content Developer

As an Industrial Mechatronics Technology Content Developer you will be engaged in:

  • Providing technical expertise in the Kenyan curriculum of Industrial
    Mechatronics
    Technology
  • Drafting and/or cross-checking hybrid (a healthy combination of e-learning
    and conventional learning) learning concept for Industrial Mechatronics
    Technology
  • Integration of selected Unit of Competencies into the teaching plan of the
    Industrial Mechatronics Technology curriculum
  • Creation of Teaching Training and Learning Material (TTLM) for hybrid
    learning content for the curriculum of Industrial Mechatronics Technology
  • Procurement of ready-to-buy/off-the-shelf solutions for hybrid learning
    content of the
    curriculum of Industrial Mechatronics Technology
  • Ensuring technical quality and relevance to the industry of the overall hybrid
    learning approach and learning materials
  • Training of new and existing staff according to the curriculum of Industrial
    Mechatronics Technology
  • Beta-testing of learning materials
  • Coaching and mentoring activities for the successful adoption into practice of
    the hybrid
    learning

People interested to apply should have the following qualifications:

  • Bachelors’s degree in Engineering or Plant/Factory Management
  • Proficient knowledge in English
  • 5 years of experiences in Industrial Engineering
  • 5 years of experiences in the training of companies/industry stakeholders in the field of Industrial Mechanics/Operations/Electronics
  • Team skills
  • Initiative
  • Communication skills
  • Sociocultural competence
  • Efficient, partner/client-focused working methods
  • Interdisciplinary thinking

Specific qualifications an interested applicant should have are:

  • 5 years of training experience or work experience in Africa, of which 4 years
    in Kenya

Or

  • 2 years of experience in the creation of or working with digital/hybrid
    learning formats/materia.

Indeson is a consulting company that offers a wide range of services that aid clients in proper planning, implementing and measuring their initiatives and objectives.  Our mission is delivering the best ethical, demand driven solutions for skill development.

What do we offer?

  • Our company values team working and creating a friendly work environment, not only for the improved quality of work such environments provide but for the emotional and psychological health of our employees as well.
  • Our team consist of member with different backgrounds, multilingual and a passion for what they do
  • We enable flexible work arrangements, including flexible working hours, mobile or remotely
Job Vacancy

Team Leader

As a team leader you will be engaged in:

  • Planning and steering assignments
  • Creating operational plans that support the forming of the project, the
    implementation of the project and the following up of the project
  • Personnel management
  • Providing high-level expert advice on digital/hybrid (a healthy combination of
    e-learning and conventional learning) learning formats
  • Managing the quality of the services provided
  • Managing the deadline for different activities
  • Coordinating and ensuring communication between partners, clients,
    stakeholders, etc.
  • Identifying the need for short-term, long-term and mid-term assignments
    within the available budget
  • Supporting local and international short-term experts
  • Regular reporting in accordance with deadlines

People interested to apply should have the following qualifications: 

  • Master’s degree in Social Sciences, TVET, Information Technology or
    Management
  • Proficient knowledge in English
  • 10 years of professional experience in the development of digital/hybridteaching and learning formats and materials
  • 6 years of management/leadership experience as project team leader or manager in a company
  • Team skills
  • Initiative
  • Communication skills
  • Sociocultural competence
  • Efficient, partner/client-focused working methods
  • Interdisciplinary thinking

Specific qualifications an interested applicant should have are:

  • 4 of professional experience with Learning Management Systems
  • 5 years of training experience or work experience in Africa
  • 6 years of experience working on Content Development projects

Indeson is a consulting company that offers a wide range of services that aid clients in proper planning, implementing and measuring their initiatives and objectives.  Our mission is delivering the best ethical, demand driven solutions for skill development.

What do we offer?

  • Our company values team working and creating a friendly work environment, not only for the improved quality of work such environments provide but for the emotional and psychological health of our employees as well.
  • Our team consist of member with different backgrounds, multilingual and a passion for what they do
  • We enable flexible work arrangements, including flexible working hours, mobile or remotely

Quality Management, Monitoring & Evaluating

Quality Management

Analyzing the best quality management system that assures quality throughout the input, process and output sequence, while providing feedback for continuous improvement to meet the changing needs of educational TVET systems. To assure quality throughout the managing of different projects we offer:

  • Managing quality processes
  • Achieving quality policies and objectives
  • Engaging staff in all aspects of development

 

Education Management Systems

In the regard on management and quality assurance on educational systems we provide:

  • Specially designed programs to monitor and evaluate the performance of education programs.
  • Managing the distribution and allocation of educational resources.
  • Offering education management solutions.

 

Monitoring and Evaluation

Monitoring and Evaluation (M&E) is used to assess the performance of projects, institutions and programs set up by governments, international organizations and NGOs. Its goal is to improve current and future management of outputs, outcomes and impact and we are directly involved in the development of monitoring and evaluation tools.

Let's Talk

Curriculum, Assessment & Certification

As part of training and capacity development of different projects we provide:

  • Assessment
  • Certification
  • Curriculum Development
  • Facilitation of Workshops
  • Occupational Profiles and Standards

Assessment

Development of assessment processes – which is the process of gathering and discussing information from multiple and diverse sources in order to develop a deep understanding of what learners know, understand, and can do with their knowledge as a result of their educational experiences.

Certification

Identifying the regional accreditation and certification system, comparing education and training systems among the concurring countries. This enables harmonization and standardization of their curricular programs and qualifications.

Curriculum Development

Based on the occupational standards and profiles we develop the curriculum.  A curriculum is content developed specific to the respective occupation, company profile, the region and content that is targeted towards work-and company related integrative knowledge. It is also targeted at business-process-related organizational development in the area of educational planning and practical training for technical and vocational education and training (TVET) institutions and training companies.

Facilitation of Workshops

We facilitate the necessary validation workshop with the goal to finalize all the key elements of the project design and ensure agreement and support for the new qualification/curriculum/services by key partners.

Occupational Profiles and Standards

Occupational Profiles (OP) refers to the transparency of the labour market, what are the specific tasks and duties of a specific trade in the world of work and linking the tasks and duties to the curriculum and training materials on how to retain and do the specific task. We have extensive experience in this area.

We assist in determining the National Occupational Standards (NOS) of a specific occupation. NOS are statements of the standards of performance individuals must achieve when carrying out functions in the workplace, together with specifications of the underpinning knowledge and understanding.

Let's Talk

Training & Capacity Development

Training

Assistance in providing package of educational content, training strategy, new set of skills and new methodologies for training delivery are among the activities we are involved in developing.

Training Materials

Instructional Materials, also known as Teaching/Learning Materials (TLM), are any collection of materials including animate and inanimate objects and human and non-human resources that a teacher may use in teaching and learning situations to help achieve desired learning objectives based on TVET instructions. We have developed these internationally based on individual national needs.

Technical and Vocational Education and Training

TVET is providing broad based technical knowledge and transversal skills on which different occupations can be based on and providing continuing vocational training to workers.  It uses formal, non-formal and informal learning and its one of our expertise areas.

Capacity Development

Developing a plan guaranteeing that business maximizes its potential activities and production output under all circumstances and analyzing steps for the management of this process. All while giving access and developing a process through which individuals, organizations and societies obtain, develop, and maintain the capabilities (skills, knowledge, tools, equipment and other resources) needed to do their jobs competently.

Let's Talk

Research & Labour Market Survey

Research

Companies and different projects need specific approaches to achieve their wanted results. We offer tailored research for different fields of occupation in areas such as:

  • Labour Market surveys
    • We specialize in labour market surveys particularly relating to mismatches in current demand for and supply of a trained labour force
  • Policies and legislations
  • Demand and supply of products/services
  • Trained capacities availability
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Policies & Legal

Policy

Looking at the match between the supply of skills from formal education and the demand for new/specialized skills continually generated in the labor market and devising appropriate policies to fill any gaps that may be identified and to align educational provision with the need of the labor market.

Legislation

Legislation has a major role to play in changing educational systems to vocational based education. We help to revise and harmonize the pace and nature of reform and support our customers to keep pace with the changing practices at national and local levels.

Let's Talk

Entrepreneurship

You are a start-up or want to grow your business to the next level? We are here for you!

From getting your business plan right to finding the staff you need, we do it all – in a very personal and effective way.

Let's Talk